| » Login Troubleshooting Quick Tips |
» I can't login to
the members area!
• Did you cancel your membership and has it
expired?
• Usernames & passwords are cAsE sEnSiTiVe! Double
check your login against the user/pass that was emailed
to you. In other words, the password "aSdFgHjKl" is
NOT the same as "asdfghjkl" and vice versa!
• Are you typing in your username/password? If so, please copy and paste your username and password from your welcome email into the form above. You may be mis-typing something (such as a zero instead of an O for example). Be sure not to select any spaces before or after your username and password.
• Have you shared your login with friends/family/etc?
If so, please contact
support. If your login was borrowed, stolen, appears on a password trading site or similar, your login may have been de-activated. Please contact support to have it re-enabled. |
» I never received
my login information and support
doesn't reply!
| • Is your email address valid? Please send yourself
a test email; and have a friend do the same. If you do not
receive the test emails, we are likely replying to your tickets
and you are not receiving them. Please submit a new support ticket with an alternate address so we may communicate
with you. |
» None of the above helped...I still can't login!
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